We work hard for our clients, helping them translate their needs and wants into beautiful, tangible design. Getting the brief right can be a daunting process for the customer. When you’re the one paying the bill, you obviously want to get your money’s worth. We all do.

Add that to all of the jargon your designer or developer might be slinging around, and you could reasonably start to wonder if maybe it’s easier to get your neighbour’s nephew to do it after all. He’s good at computers. He’s always messing around on the internet.

Before you pop next door to ask for the nephew’s details, consider this. You. Are. The. Customer. 

You can ask as many questions as you need to, until it all makes sense. You’re paying for design expertise and marketing advice, not to be made to feel silly. Part of the process for us, is figuring out how to help you explain what it is that you are looking for. This can be conversations, sending through ideas you like, or things you’ve seen that you hate. A good agency will spend time with you, making suggestions, and asking plenty of questions, and all before the artwork starts (which is the bit that you pay for). 

Want something organic, but structured and architectural? Think pinecone. Whether you send us the words or the photos, we’ll dig through, and present you with the artwork that makes you go, “Yes! That’s exactly it!”